Credit & Debit Card FAQ

How do I apply for a Visa?

Complete and submit the application process form.

When will my debit/credit card arrive?
  • A debit card will arrive approximately 7-10 business days after it has been requested. The PIN will arrive approximately three days after the card.
  • A Visa credit card will take approximately 5-7 days to arrive.
  • When you receive either a debit or credit card, you are able to activate it immediately and begin to use it for Visa and signature-driven transactions.
Where can I see activity on my credit card?

Simply visit www.ezcardinfo.com.

Can I pay my Visa credit card online?

Yes, you can pay online at www.ezcardinfo.com.

How can I register for rewards on my Visa credit card?

Register at Score Cards Rewards or log into www.ezcardinfo.com to see accounts, pay bills, and view rewards.

How do I payoff & close my credit card?

Fill out & submit the Payoff/Close Credit Card form.

How to I complete my Visa card holder automatic payment authorization?
My debit/credit card expires next month, when will I get my new card?

All cards are usable until the LAST day of the expiration month. You should receive a card with a new expiration date by the 25th of the expiring month.

Who can I contact for more information?

Contact a representative at hello@1166fcu.org for guidance, or call us at (856) 542-9241 to speak to a dedicated member of our team.

What if my debit card is lost, broken, or stolen?
  • Report lost or stolen cards as soon as possible at +1 (833) 337-6075 which is open 24 hours a day / 7 days a week.
  • Email hello@1166fcu.org or call 1166 FCU as soon as possible to have a replacement card issued.
  • Monitor your account and report inconsistencies.
  • BEWARE of fishing scams. Should you receive a call asking you to validate possible fraudulent transactions on your debit card, do not give out personal information. Instead, call (833) 337-6075 with the case number you were provided.
  • To activate your debit card or change your PIN call +1 (800) 992-3808.
What if my credit card is lost, broken, or stolen?
  • Report lost or stolen cards as soon as possible by calling +1 (800) 325-3678 which is available 24 hours a day / 7 days a week at.
    Email hello@1166fcu.org or call 1166 FCU as soon as possible to have a replacement card issued.
    Monitor your account and report inconsistencies.
    Customer service is available 24/7 by calling (844) 634-7669 option 3.
    To activate your credit card, call (800) 543-5073.
    If you are outside of the U.S., call (727) 570-4888.
    Pay by phone at (800) 423-7503.
Will my debit/Visa card work overseas?

Your card will work, however, please keep in mind that not all ATMs give the option to choose between either your savings or checking account for withdrawals. We always recommend keeping money available in both your checking account (AKA draft account) as well as your savings account (AKA sharing account) to avoid any unnecessary delays while traveling. Please make sure your contact information is correct and up to date.

Do you offer credit counseling services?

1166 FCU provides financial guidance to all of our members. Contact us for more information.


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