Investing in a Better Member Experience

Investing in a Better Member Experience

At 1166 Federal Credit Union, we are always looking for ways to make banking with us easier, faster, and more convenient. As technology continues to evolve, we believe our members should have access to the tools and digital experience they expect from their financial institution.

That is why I am excited to share that 1166 Federal Credit Union is investing in a new core processing system, with our official go-live date scheduled for May 3, 2027.

Our core processing system supports many of the services you use every day—from account information and transactions to online and mobile banking. Moving to a new, modern core will provide a strong foundation to improve how we serve you, both digitally and in our branches.

core processing system

What Does This Mean for You?

The most important part of this conversion is not the technology itself—it is what the technology will allow us to do for our members.

Our new core system is expected to provide several important benefits:

A Better Digital Experience
We will be able to provide a more modern, enhanced digital banking experience, making it easier for you to access and manage your accounts.

Faster Turnaround Times
Improved technology and processes will allow our staff to complete many requests more efficiently, helping reduce the time it takes to get things done.

Greater Efficiency
The new system will streamline many of our internal processes. This means our employees can spend less time working around outdated technology and more time focused on what matters most—serving our members.

A Foundation for the Future
Perhaps most importantly, this conversion positions 1166 FCU for continued growth. A modern core system gives us greater flexibility to introduce new products, services, and digital capabilities as our members’ needs evolve.

A Significant Investment in 1166’s Future
A core conversion is a major undertaking for any financial institution. A tremendous amount of work happens behind the scenes to ensure member accounts, data, products, and services transition properly.

Our team will be working diligently in the months leading up to May 3, 2027, to prepare for this transition and make the process as smooth as possible.
There may be some temporary changes or inconveniences as we make this transition, and we will share important information well in advance of the conversion date. Our goal is to make sure you understand what to expect and have the information you need.

Continuing to Invest in Our Members

Continuing to Invest in Our Members

When I became CEO of 1166 FCU, one of my priorities was to ensure we continue building an institution that serves our members today while preparing for the future.
This core conversion is an important part of that vision.

We are investing in technology because we want to provide you with better service, greater convenience, faster processes, and an improved overall banking experience.

While May 3, 2027 is the official go-live date, the benefits of this investment will extend well beyond that day. It is about creating a stronger foundation for 1166 FCU and giving us the tools we need to continue improving the way we serve you.

Thank you for your continued membership, trust, and support of 1166 Federal Credit Union. We are excited about what this next chapter will bring and look forward to sharing more information with you as we get closer to our go-live date.

As always, thank you for being a member of 1166 FCU.

— Michael DiPlacido – CEO, 1166 Federal Credit Union